Effective Date: January 23th, 2026
About us
Harriet Residential Care (“we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information of our residents, their families, guardians, employees, volunteers, and visitors, particularly in connection with our website and online presence. We adhere to applicable federal and Washington, D.C. privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where relevant.
Information We Collect
We collect information that you provide directly to us and information necessary for providing quality care and services. This may include:
- Personal and Contact Information: Name, address, email, telephone number, and date of birth.
- Resident Health and Support Information: Medical history, diagnosis, treatment plans, Individualized Service Plans (ISPs), medication records, behavioral support plans, and other health-related information necessary for care.
- Guardian/Emergency Contact Details: Information about family members, legal guardians, or designated representatives.
- Financial and Insurance Information: For billing and payment purposes, where applicable.
- Employment and Volunteer Applications: Resumes, credentials, background check information, and references.
- General Correspondence: Information you provide when you contact us via email, phone, or forms on our website.
Automated Collection of Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is used primarily for security, site administration, and understanding how our site is used to improve our services.
Cookies
Our website may use “cookies” and similar tracking technologies. Cookies are small data files stored on your device. They help us improve your browsing experience, remember your preferences, and understand site traffic patterns. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our website.
How We Use the Information We Collect
We use the information we collect for lawful purposes, including:
- To provide, coordinate, and manage residential care and support services.
- To communicate with you, your family, or your guardian about care, services, and updates.
- To process applications for residency, employment, or volunteering.
- For internal business operations, such as quality improvement, billing, and compliance with legal obligations.
- To respond to your inquiries and provide customer support.
- To send you newsletters or updates about our organization (you may opt-out at any time).
- To maintain the safety and security of our residents, staff, and facilities.
Third-Party Analytics Services
We may use third-party analytics services (such as Google Analytics) to help us analyze how visitors use our website. These services use cookies and similar technologies to collect and report information anonymously. This data helps us improve our website content and functionality.
Online Tracking and Interest-Based Advertising
We do not engage in online tracking for interest-based advertising. Our website is informational, and we do not sell or share your personal information for third-party advertising purposes.
Information We Share
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you or your legal guardian have given explicit permission.
- For Treatment, Payment, and Healthcare Operations: As permitted by HIPAA and other relevant laws, with other healthcare providers, insurance companies, or government agencies as required for care coordination and billing.
- For Legal and Safety Reasons: To comply with applicable laws, regulations, legal processes, or governmental requests; to protect the rights, property, or safety of our residents, staff, or the public.
- With Service Providers: To trusted vendors who assist us in operations (e.g., IT support, secure data hosting, background check processors) under strict confidentiality agreements.
- In Emergency Situations: To emergency services or family/guardians as necessary to ensure the health and safety of a resident.
Mobile Information
If you contact us via mobile device or text message, we may collect your mobile number and carrier information. Standard messaging rates may apply. We will not send marketing text messages without your prior express written consent.
Unsubscribe from Marketing Emails
If you receive marketing or promotional emails from us, you can opt-out at any time by clicking the “unsubscribe” link at the bottom of any such email. Please note that you cannot opt-out of service-related communications (e.g., care updates, billing notices).
Children’s Privacy
Our services are specifically designed for adults aged 18 to 36. We do not knowingly collect personal information from children under the age of 13 through our website. If we learn we have collected such information, we will delete it promptly.
Links to Non-Harriet Sites and Services
Our website may contain links to third-party websites (e.g., resource pages, partner organizations). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with a new “Effective Date.” We encourage you to review this policy periodically. Material changes will be communicated to residents and their guardians as required by law.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Harriet Residential Care
3264 Stanton Rd SE, Washington, DC 20020, EE. UU.
Email: admin@harrietresidentialcare.com
Phone: 321.490.5599